Privacy Policy

Last Updated: 6.3.2025

DAIR.AI Limited (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains the data we collect, how we use it, and your rights regarding your personal information. By using our services, you agree to the practices described below.

What We Collect

  • Personal Details: When you sign up or interact with our service, we collect basic information such as your name, email, and other identifiers.

  • Usage Data: We automatically gather information like IP addresses, browser type, and pages visited. This data helps us improve our service and ensure security.

  • Course & Profile Information: For users on our learning platform (powered by Thinkific), we record enrollment details, progress, and interactions.

  • Payment Information: Payments are processed through Stripe. Only minimal transaction data (e.g., billing details and payment confirmation) is shared with Stripe – we do not store full credit card information.

  • Marketing Data: If you opt in, we store your email address in our ActiveCampaign system to send you newsletters and promotional offers.

How We Use Your Data

  • Service Delivery: We use your information to create your account, manage courses, process payments, and provide customer support.

  • Improvement & Personalization: Usage data helps us analyze trends and tailor the service to your needs.

  • Communication: We send updates, account notifications, and, where you’ve consented, marketing communications.

  • Security & Compliance: Data is used to secure our platform, prevent fraud, and comply with legal obligations.

Sharing & Security

We share your data only with trusted partners who help us deliver our service. This includes:

  • Thinkific: For hosting our courses.

  • Stripe: For secure payment processing.

  • ActiveCampaign: For email communications.

We require these partners to protect your data in line with our policies and applicable laws. We also use industry-standard security measures, such as HTTPS, encryption, and two-factor authentication, to safeguard your information.

Your Rights & Choices

  • Access & Correction: You can view and update your personal information through your account settings.

  • Opt-Out: You may opt out of marketing emails via the unsubscribe link provided in each message or by contacting us.

  • Deletion Requests: If you wish to delete your data, please email us at [email protected]. We may retain certain information only as required by law.

  • Withdrawal of Consent: You can change your cookie or marketing preferences at any time using our cookie banner or by adjusting your browser settings.

International Data Transfers

We are based in the United Kingdom and use global service providers (such as Thinkific, ActiveCampaign, and Stripe). Your data may be stored or processed in other countries. We ensure that any international transfers are done under appropriate safeguards.

Updates & Contact

We may update this Privacy Policy occasionally. When we make significant changes, we will notify you via our website or email. For any questions or concerns regarding this policy or our data practices, please contact us at [email protected].